Application for Water Service Connection

Step	Applicant/Client	Office Staff	Duration of Activity	Personnel in Charge
1	Go to the frontline desk , state the purpose & fill up the request form with signature.	Received the request and record in the logbook. File the request.	5 mins.	Wilfredo A. Cajes Juan G. Sumalinog
2		Forward the request to the assigned employee for action.	5 mins.	GROUP 1: BY: Junjun Cajes GROUP 2: By: Eddie Casquejo
3	Wait for the inspection & estimate.	Schedule for inspection and estimate.	1 min.	Wilfredo A. Cajes
4	Pay partial payment.	Proceed to the location/area of applicant. Conduct inspection & estimate. Provide the client the list of materials needed for the new water service connection.	1 hour	GROUP 1: BY: Junjun Cajes & Company GROUP 2: By: Eddie Casquejo & Company
5		Forward the list of materials to the storekeeper for pricing, if the applicant choose to buy the materials in the office.	30 mins.	Airene E. Carosus Jonas C. Ramos
6	Pay the charges for the new water service connection.	Issue Official Receipt and receive the payment. Give the O.R. to the frontline desk.	5 mins.	Perry Jill Y. Sularte Jesa S. Auza
7		The frontline in -charge will give the O.R. to the applicant.	1 min.
8	Attendance.	Orientation of the applicant on the process of reading, payment, etc.	30 mins.	Wilfredo A. Cajes Josephine C. Solarte
9	Signing of Contract.	Contract presentation.	20 mins.	FRONTLINE DESK ON DUTY
10		Schedule for Installation.
	NOTE: MATERIALS NEEDED FOR CONNECTION IS THE OPTIONOF THE APPLICANT.	TOTAL	2 Hours & 37 Minutes